What is Social Engineering in the Context of Information Security?
Context of Information Security
In the context of information security, social engineering is a type of cyberattack that manipulates an end-user into performing actions that compromise their device or divulge private information. Attackers use psychological triggers like curiosity, urgency and fear to fool victims into clicking a malicious link that installs malware or entering personal information. Oftentimes, the attacker will then try to leverage this information for their own gains.
While Hollywood frequently glorifies the savvy con man in films such as “Catch Me If You Can,” real life is more complicated for those who engage in this type of fraud. As a result, the threat of social engineering attacks on individuals and organizations is very real.
Hackers study their targets to find out what they want from them and how best to exploit them. This research includes learning the names and titles of employees, identifying valuable data within an organization and determining what devices or networks they have access to. Once the attacker has a good understanding of the target, they can start their attack.
As technology has progressed, the methods used for social engineering have become more sophisticated. A common method involves email or text message, but some attackers may also use voice conversations to gather information. Attackers often hide their identity through spoofing, which changes the caller ID of the attacker.

What is Social Engineering in the Context of Information Security?
The most effective way to counter social engineering attacks is to educate users on how to recognize suspicious emails and messages. Additionally, implementing policies that mark these emails as spam can help filter out these types of communications. Organizations should also consider implementing technologies that block certain types of attacks at the source, such as preventing users from downloading malicious attachments.
Another important step is securing all of an organization’s devices, whether they are mobile phones, tablets or desktop computers. This can be done through the implementation of a virtual private network (VPN), which creates an encrypted tunnel through which all communication passes. This can prevent an attacker from snooping on a user’s data or activity, even if they are on an unsecure Wi-Fi connection. Additionally, some devices such as infotainment systems in cars can be protected using similar means.
Physical social engineering attacks can be more difficult to stop, but some steps can be taken to mitigate the threat. For example, companies should have effective physical information security controls in place such as visitor logs, escort requirements and background checks for employees who work in high-risk positions.
As the popularity of social engineering attacks rise, it is imperative that organizations are aware and prepared. By educating their users, enforcing strong passwords and deploying advanced encryption solutions, organizations can limit the damage of these types of attacks. Additionally, it is crucial that they take advantage of available technology such as Google Safe Browsing, which helps protect web users by warning them before they visit pages that engage in social engineering. This will help ensure that users are not accidentally downloading malware onto their devices, which could compromise the integrity of their networks and sensitive data.
